Patient Care Coordinator: Front Desk & Scheduling

Professional Physical Therapy; City of New Rochelle (NY); Sur place; USD 25 000 - 29 000; Plein temps

Avantages offerts par ce poste

Monthly performance bonus

Medical, dental, vision insurance

Life insurance

401k

Employee assistance program

Employee discounts

Employee referral program

Paid time off (PTO)

Résumé du poste

Professional PT in the Northeast seeks a dedicated and compassionate Patient Care Coordinator to be the first contact for patients, delivering exceptional service and ensuring a positive experience.

Join a team that values teamwork, respect, and integrity. You will greet patients, answer phones, schedule appointments, handle registrations, discuss insurance, collect balances, and support daily clinical administration.

Qualifications

• High school diploma or equivalent.
• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

Responsabilités

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day-to-day clinical administrative responsibilities

Connaissances

Customer service

Administrative duties

Multitasking

Communication skills

Attention to detail

Computer skills

Formation

High school diploma or equivalent

Description du poste

Professional PT in the Northeast seeks a dedicated and compassionate Patient Care Coordinator to be the first contact for patients, delivering exceptional service and ensuring a positive experience.

Join a team that values teamwork, respect, and integrity. You will greet patients, answer phones, schedule appointments, handle registrations, discuss insurance, collect balances, and support daily clinical administration.