Patient Care Coordinator – Front Desk & Scheduling

US Eye; Kitty Hawk (NC); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

401(K) Company Match

Medical and Dental Insurance

Vision Benefits

Flexible Spending Accounts

Pet Insurance

Disability Insurance

Life Insurance

Continuing Education

Paid Time Off

Job summary

US Eye in Kitty Hawk, NC is hiring a Patient Care Representative to be the friendly first and last contact for patients. You will greet visitors, verify information, assist with forms, and support appointment scheduling in a fast-paced ophthalmology practice.

The role requires a high school diploma, proficiency with Microsoft Office, and prior customer-service experience. You will handle check-ins, coordinate schedules, collect co-pays, and maintain an organized front desk while delivering

Qualifications

• High school diploma required.
• Experience with Microsoft Office products preferred.
• Prior experience in a customer service role desirable.

Responsibilities

• Greet and direct all patients, visitors, and staff upon entry to the practice.
• Verify information and assist with patient questionnaires and forms.
• Print daily schedules and manage appointment flow for the day.
• Attend to walk-in patients, scheduling inquiries, and prescription/record pickup as needed.
• Disseminate information using phone systems and computer software as appropriate.
• Maintain an orderly and pleasing reception area.
• Complete appointment confirmation calls and collect co-pays or balances at checkout.
• Fill out essential reports and forms and perform additional administrative tasks.

Skills

Customer service

Microsoft Office

Multitasking

Education

High school diploma

Job description

US Eye in Kitty Hawk, NC is hiring a Patient Care Representative to be the friendly first and last contact for patients. You will greet visitors, verify information, assist with forms, and support appointment scheduling in a fast-paced ophthalmology practice.

The role requires a high school diploma, proficiency with Microsoft Office, and prior customer-service experience. You will handle check-ins, coordinate schedules, collect co-pays, and maintain an organized front desk while delivering