Patient Care & Front Desk Coordinator

EyeCare Partners; Hutchinson (KS); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Benefits package

401k matching

Paid time off

Bonus eligible

Maternity leave

Employee discounts

Job summary

EyeCare Partners seeks a Patient Coordinator to be the first point of contact for patients, delivering outstanding service and guiding them through the visit. You will handle check-in/check-out, phone inquiries, and scheduling while maintaining accurate records.

Responsibilities include greeting patients, facilitating flow through the office, collecting payments, and supporting daily operations. A high school diploma and 1 year of related experience are preferred; proficiency with MS Office is

Qualifications

• High school diploma or GED required.
• Minimum 1 year related office or customer service experience.
• Strong communication and organizational skills.
• Proficiency with Microsoft Office tools required.

Responsibilities

• Provide exceptional customer service during patient encounters (in person or by phone).
• Greet and assist patients, ensuring a smooth check-in/out process.
• Answer incoming calls and manage scheduling as needed.
• Manage patient flow and support office operations.
• Collect payments and maintain accurate daily reconciliations.
• Perform general office duties as assigned by the manager.

Skills

Customer service

Communication

Teamwork

Time management

Professionalism

Education

High school diploma

GED

1 year office/customer service experience

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners seeks a Patient Coordinator to be the first point of contact for patients, delivering outstanding service and guiding them through the visit. You will handle check-in/check-out, phone inquiries, and scheduling while maintaining accurate records.

Responsibilities include greeting patients, facilitating flow through the office, collecting payments, and supporting daily operations. A high school diploma and 1 year of related experience are preferred; proficiency with MS Office is