Patient Care Coordinator - Front Office & Scheduling

Optum; Mount Charleston (NV); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Health Spending Account

Dental, Vision, Life Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Voluntary Benefits

Job summary

Optum is hiring an Associate Patient Care Coordinator to support front desk operations in a Las Vegas, NV clinic. The role reports to the Center Administrator and includes appointment scheduling, patient registration, cashiering, and answering inbound calls.

Shifts run Monday through Friday within a 6:30am–6pm window, with travel to nearby sites as needed for training and coverage. The position emphasizes greeting patients, verifying demographics and insurance, handling payments, managing

Qualifications

• High School Diploma or GED required.
• 1+ years of experience providing administrative support in a healthcare, medical office, or health insurance setting.
• Beginner level proficiency with Microsoft Excel, Word, Outlook, and PowerPoint.

Responsibilities

• Greet patients and manage wait times.
• Check-in and check-out tasks including demographic verification, insurance verification, and precertifications.
• Collect co-payments, co-insurance, and deductibles; issue receipts.
• Manage cashier box and daily deposits according to company policies.
• Answer phones and schedule appointments.
• Assist callers with questions or concerns and take messages as needed.
• Maintain medical records and ensure proper filing/scanning.
• Process requests for medical records release and logs.
• Establish and maintain effective relationships with patients, employees, and the public
• Perform other related duties as assigned.

Skills

Administrative support

MS Office

Customer service

Education

High School Diploma/GED

Tools

EMR software

Job description

Optum is hiring an Associate Patient Care Coordinator to support front desk operations in a Las Vegas, NV clinic. The role reports to the Center Administrator and includes appointment scheduling, patient registration, cashiering, and answering inbound calls.

Shifts run Monday through Friday within a 6:30am–6pm window, with travel to nearby sites as needed for training and coverage. The position emphasizes greeting patients, verifying demographics and insurance, handling payments, managing