Patient Care Coordinator: Front Desk & Scheduling

Optum; Mount Pleasant (SC); On-site; USD 22,000 - 40,000; Full time

Job summary

Optum is seeking a patient-focused Front Office/Registration specialist to deliver high-quality service in a fast-paced clinical setting. You will greet patients, collect demographic information, verify insurance and assist with registrations and payments.

This full-time position requires flexibility to work at Mount Pleasant, PA locations, with training provided and opportunities for growth within a supportive team.

Qualifications

• High School Diploma or GED required.
• At least 1 year in customer service or related role using a computer and phone.
• Willing to work overtime, weekends or holidays as needed.
• Must be able to work at Mount Pleasant, PA locations as specified.
• Valid driver’s license, reliable transportation and current auto insurance.

Responsibilities

• Greet and check in patients, collect demographics and verify insurance eligibility.
• Enter and verify patient data in computer systems in real-time.
• Process referrals, pre-certification, pre-determination and pre-authorizations per plan requirements.
• Verify insurance coverage, benefits and create price estimates; discuss patient financial obligations.
• Schedule patient services and coordinate with providers prior to hospital discharge.

Skills

Customer service

Communication

Attendance & flexibility

Driving/transportation

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Optum is seeking a patient-focused Front Office/Registration specialist to deliver high-quality service in a fast-paced clinical setting. You will greet patients, collect demographic information, verify insurance and assist with registrations and payments.

This full-time position requires flexibility to work at Mount Pleasant, PA locations, with training provided and opportunities for growth within a supportive team.