Patient Care Coordinator - Front Desk & Scheduling

Jobtome; Indiana; On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental

Vision

Life AD&D Insurance

401(k)

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Voluntary Benefits

Job summary

Optum Express Care in New Albany, IN is seeking an Associate Patient Care Coordinator to join a multi-specialty healthcare facility. You will support front desk operations, patient check-in/out, scheduling, and medical records while adhering to HIPAA and OSHA requirements.

The role supports the care team, reports to the site manager, and may involve limited clinical duties. A 40-hour week with varied shifts is expected, with potential weekend coverage.

Qualifications

• High School Diploma/GED.
• 1+ year of computer proficiency experience (Outlook, Excel, Word).
• 1+ year of customer service or healthcare experience.

Responsibilities

• Greet patients and manage wait time.
• Assist patients with checkout processes including documents.
• Answer phones and schedule appointments.
• Manage medical records and scans.
• Ensure all correspondence is scanned/Filed timely.
• Process requests for medical records release and logs.

Skills

Communication skills

Computer proficiency

Customer service

Education

High School Diploma/GED

Tools

EMR software

Job description

Optum Express Care in New Albany, IN is seeking an Associate Patient Care Coordinator to join a multi-specialty healthcare facility. You will support front desk operations, patient check-in/out, scheduling, and medical records while adhering to HIPAA and OSHA requirements.

The role supports the care team, reports to the site manager, and may involve limited clinical duties. A 40-hour week with varied shifts is expected, with potential weekend coverage.