Patient Care Coordinator — Front Office & Scheduling

Optum; Sunrise Manor (NV); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision

Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Job summary

Optum seeks an Associate Patient Care Coordinator to support front-office operations in Las Vegas, NV. You will schedule appointments, register patients, and handle cashiering while answering calls and performing clerical duties.

The role involves greeting patients, verifying insurance, and ensuring accurate demographics in IDX, with opportunities to travel between sites as needed. Competitive benefits apply.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience.
• 1+ years of administrative support in healthcare/health insurance.
• Basic proficiency with Microsoft Office (Excel/Word/Outlook/PowerPoint).

Responsibilities

• Schedule patient appointments with correct visit type and provider.
• Greet patients and check in/out; verify demographics and insurance information.
• Collect co-pays and follow cash handling policies.
• Maintain waiting room cleanliness and communicate with patients.
• Coordinate with back office for smooth patient flow and issue resolution.
• Float to other areas as needed to support the team.

Skills

Customer service

Administrative support

Microsoft Excel

Microsoft Word

PowerPoint

Microsoft Outlook

Education

High School Diploma/GED

Tools

Excel

Word

Outlook

PowerPoint

Job description

Optum seeks an Associate Patient Care Coordinator to support front-office operations in Las Vegas, NV. You will schedule appointments, register patients, and handle cashiering while answering calls and performing clerical duties.

The role involves greeting patients, verifying insurance, and ensuring accurate demographics in IDX, with opportunities to travel between sites as needed. Competitive benefits apply.