Patient Care Coordinator — Front Desk & Scheduling

Comp Eyecare; Austin, Northern (TX, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Medical, dental and vision benefits

Paid holidays

Company paid life insurance

401(K)

Paid mileage between practices during

On-going education including certificat

Discount programs including vision

Job summary

Texan Eye South MoPac in Austin, TX is seeking a dedicated Patient Care Associate to support front-desk and clinical workflows. You will manage patient records, greet visitors, schedule appointments, and assist with referrals and payments, ensuring accuracy and a positive patient experience.

The role requires 1 year of related experience or strong customer service background, proficiency with MS Word/Outlook/Excel, and a high school diploma or GED.

Qualifications

• 1-year experience in a fast-paced environment focusing on patient care or customer service.
• Healthcare experience preferred.
• Proficient in MS Word, Outlook, and Excel.
• Data entry and medical office software knowledge preferred.

Responsibilities

• Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
• Answers telephone and directs inquiries or initiates triage slips for medical personnel.
• Schedules appointments and enters dates and times into computer scheduler.
• Greets and directs patients, salespeople, and visitors.
• Registers patients by verifying records are up to date and accurate.
• Coordinates referrals for patients through insurance and other physician offices.
• Collects payment from patients and reconciles daily cash reports.

Skills

Data entry

Patient care

Customer service

Communication

Education

High school diploma or GED

Tools

MS Word

Outlook

Excel

Medical office software

Job description

Texan Eye South MoPac in Austin, TX is seeking a dedicated Patient Care Associate to support front-desk and clinical workflows. You will manage patient records, greet visitors, schedule appointments, and assist with referrals and payments, ensuring accuracy and a positive patient experience.

The role requires 1 year of related experience or strong customer service background, proficiency with MS Word/Outlook/Excel, and a high school diploma or GED.