Patient Care Coordinator - Front Desk & Scheduling

Key-Whitman Eye Center; Greenville (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Life Insurance

PTO

401(k) retirement plan with company 
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Dental & Vision insurance

Job summary

Key Whitman Eye Center in Greenville, TX is seeking a Patient Care Representative to manage the front desk operations and ensure high-quality patient care. This role supports accurate patient data collection, appointment scheduling, EMR maintenance, and smooth day-to-day office flow with a focus on exceptional service.

The ideal candidate has 1–3 years of healthcare reception experience, strong communication, and a team-oriented mindset.

Qualifications

• 1-3 years of Healthcare reception related experience.
• Excellent verbal and written communication skills.
• Ability to work both independently and as a team player.
• Ability to work in a fast paced environment.
• Attention to detail and time management.
• HIPAA knowledge and compliance.
• CPR desired, but not preferred.
• Comprehensive health, dental, and vision insurance.
• Health Savings Account with an employer contribution.
• Life Insurance.
• PTO.
• 401(k) retirement plan with a company match.
• And more!

Responsibilities

• Greets patients as they arrive at the office in a friendly and professional manner.
• Collects and verifies patient data for accuracy and completeness.
• Creates and sustains a highly accountable and inspired work environment where employees deliver exceptional customer service and patient care.
• Checks patients in and out and schedules any needed appointments.
• Directs patients, vendors, visitors, customers and the general public as appropriate.
• Maintains accurate documentation in the patients EMR.
• Faxes and requests faxes of patient chart notes from satellite offices.
• Monitors patient flow and tracks patient wait times efficiently.
• Opens daily patient accounting controls, posts charges and closes controls.
• Schedules future appointments in adherence to policies and procedures.
• Maintain waiting room environment, appearance and patient comfort.
• Perform other duties as assigned by supervisor.

Skills

Healthcare reception experience

Communication skills

Team player

Fast-paced environment

Attention to detail

HIPAA knowledge

CPR knowledge (desired)

Education

High School diploma or GED

Job description

Key Whitman Eye Center in Greenville, TX is seeking a Patient Care Representative to manage the front desk operations and ensure high-quality patient care. This role supports accurate patient data collection, appointment scheduling, EMR maintenance, and smooth day-to-day office flow with a focus on exceptional service.

The ideal candidate has 1–3 years of healthcare reception experience, strong communication, and a team-oriented mindset.