Patient Care Associate

Comp Eyecare; Austin, Northern (TX, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Medical, dental and vision benefits

Paid holidays

Company paid life insurance

401(K)

Paid mileage between practices during

On-going education including certificat

Discount programs including vision

Job summary

Texan Eye South MoPac in Austin, TX is seeking a dedicated Patient Care Associate to support front-desk and clinical workflows. You will manage patient records, greet visitors, schedule appointments, and assist with referrals and payments, ensuring accuracy and a positive patient experience.

The role requires 1 year of related experience or strong customer service background, proficiency with MS Word/Outlook/Excel, and a high school diploma or GED.

Qualifications

• 1-year experience in a fast-paced environment focusing on patient care or customer service.
• Healthcare experience preferred.
• Proficient in MS Word, Outlook, and Excel.
• Data entry and medical office software knowledge preferred.

Responsibilities

• Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
• Answers telephone and directs inquiries or initiates triage slips for medical personnel.
• Schedules appointments and enters dates and times into computer scheduler.
• Greets and directs patients, salespeople, and visitors.
• Registers patients by verifying records are up to date and accurate.
• Coordinates referrals for patients through insurance and other physician offices.
• Collects payment from patients and reconciles daily cash reports.

Skills

Data entry

Patient care

Customer service

Communication

Education

High school diploma or GED

Tools

MS Word

Outlook

Excel

Medical office software

Job description

# Patient Care AssociateTexan Eye South MoPac - Austin, TX 78746## OverviewLevelEntryPosition TypeFull TimeEducation LevelHigh SchoolTravel PercentageLocal Travel OnlyCategoryHealth Care## DescriptionComprehensive EyeCare Partners (CompEye), with twelve ophthalmology practices across Nevada, Washington, Texas, and Utah, is a leader in delivering exceptional patient eye care. All CompEye practices and teammates subscribe to the following Values and Beliefs:**• Patient Focused:** Delivering excellent clinical care is our central purpose. In all we do, we consider the impact on patient safety, clinical outcomes, and patient experience. **• One Team:** We work together collaboratively to get the job done, regardless of role or department. We are all CompEye. We are \"one team.“ **• Compassion & Kindness:** We treat others—including patients, teammates, and partners—the way we’d like to be treated, with active listening and understanding. • Continuous Innovation: We actively seek ways to improve ourselves, the care we deliver, the clinical innovations that support patients, and how we manage the business. • Integrity: We do the right thing even and especially when it’s hard. We hold ourselves accountable. • Results Driven: We deliver with a healthy sense of urgency on what we commit to and do what it takes to get the job done.# **Position Summary**As a **Patient Care Associate,** you’ll have an opportunity to make a difference in the lives of our patients each day. You will adjust your approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records. This role requires a high level of attention to detail and patient focus.**Work Schedule: Monday - Friday, 7:15AM to 4:15PM**# **Roles and Responsibilities*** Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.* Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.* Schedules appointments and enters appointment date and time into computerized scheduler.* Greets and directs patients, salespeople, and visitors.* Registers patients by verifying that patient's record is up to date and accurate.* Coordinates referrals for patients through insurance and other physician offices.* Collects payment from patients and reconciles daily cash reports* Other duties as assigned.# **Experience Requirements*** 1-year experience in a fast-paced environment focusing on patient care OR customer service* Healthcare experience preferred* Proficient in MS Word, Outlook, and Excel* Data entry and medical office software knowledge preferred.# **Education Requirements*** High school diploma or GED preferred# **Physical Demands*** While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.# **Benefit*** Generous Paid Time Off* Medical, dental and vision benefits* Paid Holidays* Company paid life insurance* 401(K)* Paid mileage between practices during work hour* On-going education available including certification reimbursement* Discount Programs Including Vision discounts on products and services