Ophthalmology Front Desk & Patient Care Associate

Comprehensive Eyecare Partners; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Medical, dental and vision benefits

401(K)

Paid holidays

Company paid life insurance

Paid mileage between practices during?

On-going education including certif.re

Job summary

Comprehensive EyeCare Partners in Texas is seeking a Patient Care Associate to support patient relations and front desk operations. The role emphasizes accurate medical record handling, friendly patient interaction, and reliable scheduling.

The position requires attention to detail and proficiency with basic office software. You will work in a fast-paced ophthalmology setting, coordinating referrals and handling payments as part of daily duties.

Qualifications

• 1-year experience in a fast-paced environment focusing on patient care OR customer service.
• Healthcare experience preferred.
• Proficient in MS Word, Outlook, and Excel.

Responsibilities

• Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
• Schedules appointments and enters appointment date and time into computerized scheduler.
• Greets and directs patients, salespeople, and visitors.
• Registers patients by verifying that patient's record is up to date and accurate.
• Coordinates referrals for patients through insurance and other physician offices.
• Collects payment from patients and reconciles daily cash reports.
• Other duties as assigned.

Skills

MS Word

Outlook

Excel

Data entry

Education

High school diploma or GED

Tools

Medical office software

Job description

Comprehensive EyeCare Partners in Texas is seeking a Patient Care Associate to support patient relations and front desk operations. The role emphasizes accurate medical record handling, friendly patient interaction, and reliable scheduling.

The position requires attention to detail and proficiency with basic office software. You will work in a fast-paced ophthalmology setting, coordinating referrals and handling payments as part of daily duties.