Patient Care Coordinator: Front Desk & Scheduling Expert

Jobtome; Village of Briarcliff Manor (NY); On-site; USD 22,000 - 40,000; Full time

Job summary

Optum, Briarcliff, NY, is seeking an Associate Patient Care Coordinator to support the care team in delivering high-quality patient services. You will greet patients, verify insurance, register new patients, and help schedule and coordinate appointments using EPIC.

Ideal candidates have a High School diploma or GED and at least one year of computer experience and healthcare or customer service experience. This on-site role requires strong organizational and communication skills and a commitment

Qualifications

• High school diploma or GED required.
• 1+ year of computer proficiency with multiple applications including Outlook, Excel, Word.
• 1+ year of customer service or healthcare experience.

Responsibilities

• Greet patients and verify insurance information.
• Register new patients and confirm appointments.
• Enter patient data and manage scheduling in EPIC.
• Answer calls, take messages and make confirmations.
• Assist with paperwork for pre-certification of therapy visits.
• Maintain patient records and coordinate with care team.

Skills

Customer service

Computer proficiency

Communication skills

Education

High School Diploma or GED

Tools

EPIC

Job description

Optum, Briarcliff, NY, is seeking an Associate Patient Care Coordinator to support the care team in delivering high-quality patient services. You will greet patients, verify insurance, register new patients, and help schedule and coordinate appointments using EPIC.

Ideal candidates have a High School diploma or GED and at least one year of computer experience and healthcare or customer service experience. This on-site role requires strong organizational and communication skills and a commitment