Patient Care Coordinator - Front Desk & Insurance

Greater Therapy Centers; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Greater Therapy Centers is seeking a Full-time Patient Care Coordinator for a busy outpatient PT clinic in SW Fort Worth. This on-site role handles front-office duties, insurance verification, scheduling, and patient communications with a strong emphasis on HIPAA compliance.

Typical duties include admitting patients, processing payments, coordinating with physicians, and generating reports. Requires 3–5 years medical clerical experience and proficiency with EPIC, MS Office, and EMR systems.

Qualifications

• Medical clerical experience (3–5 years) required.
• Medical insurance verification experience required.
• Strong communication skills required.
• Must be able to multi-task.

Responsibilities

• Answer and address phone calls promptly and courteously.
• Admit patients following policies.
• Schedule patients in a timely manner.
• Verify insurance and inform patients with written material.
• Assemble and scan patient records into EMR.
• Obtain required authorizations from insurers.
• Track visit, monetary, and service limitations.
• Communicate with therapists and patients about visits/charges.
• Enter patient information accurately into systems.
• Process patient payments.
• Prepare bank deposits.
• Coordinate with physician offices for treatment/documentation and insurance needs.
• Run and maintain reports.
• Charge entry.
• Uphold HIPAA rights.
• Assist in ordering/stock supplies.
• Maintain front-office cleanliness.

Skills

Medical clerical

Insurance verification

Communication

Multi-tasking

Education

High School Diploma

Tools

Epic

Word

Excel

Outlook

Teams

Job description

Greater Therapy Centers is seeking a Full-time Patient Care Coordinator for a busy outpatient PT clinic in SW Fort Worth. This on-site role handles front-office duties, insurance verification, scheduling, and patient communications with a strong emphasis on HIPAA compliance.

Typical duties include admitting patients, processing payments, coordinating with physicians, and generating reports. Requires 3–5 years medical clerical experience and proficiency with EPIC, MS Office, and EMR systems.