Patient Care Coordinator - Front Desk & Records

Texas Health Institute; Fort Worth (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Job summary

UnitedHealth Group seeks an Associate Patient Care Coordinator in Fort Worth to greet patients, verify data, and handle check-in/out processes. You will also collect payments and manage records, with a focus on delivering smooth front-desk service in a healthcare setting.

The role supports scheduling, insurance verification, and basic EMR usage, offering growth opportunities and a comprehensive benefits package. Monday–Friday hours and a stable onsite work arrangement are provided.

Qualifications

• High School Diploma / GED is required.
• 6+ months of experience in customer service.
• Beginner level proficiency with Microsoft Excel, Word, Outlook and PowerPoint.

Responsibilities

• Greets patients as they arrive and manages standard wait times.
• Complete check-in/out tasks including demographic and insurance verification, pre-authorizations, and document copies.
• Collects co-payments, co-insurance, and deductibles and issues receipts.
• Manages cashier box and daily deposits according to company policies.
• Answers phones and schedules appointments.
• Maintains medical records and processes requests for medical records releases.

Skills

Customer service

Education

High School Diploma / GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

Job description

UnitedHealth Group seeks an Associate Patient Care Coordinator in Fort Worth to greet patients, verify data, and handle check-in/out processes. You will also collect payments and manage records, with a focus on delivering smooth front-desk service in a healthcare setting.

The role supports scheduling, insurance verification, and basic EMR usage, offering growth opportunities and a comprehensive benefits package. Monday–Friday hours and a stable onsite work arrangement are provided.