Patient Care Coordinator — Front Desk Pro in Healthcare

Vigeo Ketamine and Wellness Center, LLC; Fort Worth (TX); Vor Ort; USD 17.000 - 24.000; Vollzeit

Benefits dieser Stelle

401(k)

Paid time off

Health insurance

Matching 401(k)

No weekend schedule

Training and professional development

Growth opportunity

Zusammenfassung

Vigeo Wellness is seeking a dependable Patient Care Coordinator (PCC) for our Fort Worth office. You will greet patients, manage check-in/out, answer calls, schedule appointments, and maintain accurate demographic and insurance data.

This role emphasizes patient-first experiences and precise, confidential handling of information. Ideal candidates are organized, detail-oriented, and comfortable using healthcare admin systems.

Qualifikationen

• Comfortable interacting with patients in person, over the phone, and via text/email.
• Ability to manage multiple tasks while maintaining accuracy.
• Ability to learn and adapt to healthcare administrative systems.

Aufgaben

• Greet patients and provide a welcoming front-office experience.
• Check patients in and out for appointments.
• Answer phone calls and respond to routine questions.
• Schedule, reschedule, and confirm appointments.
• Maintain accurate patient demographics and insurance information.
• Collect copays and other payments when appropriate.
• Assist with insurance eligibility and benefits verification.
• Communicate patient financial responsibilities per workflows.
• Coordinate with providers and team members to resolve needs.
• Maintain documentation of patient communications in systems.

Kenntnisse

Dependable

Punctual

Friendly

Professional

Organized

Multitasking

Phone communication

Tech literacy

Team player

Discretion with PHI

Growth mindset

Tools

Electronic health records

Jobbeschreibung

Vigeo Wellness is seeking a dependable Patient Care Coordinator (PCC) for our Fort Worth office. You will greet patients, manage check-in/out, answer calls, schedule appointments, and maintain accurate demographic and insurance data.

This role emphasizes patient-first experiences and precise, confidential handling of information. Ideal candidates are organized, detail-oriented, and comfortable using healthcare admin systems.