Patient Care Coordinator: Front Desk & Care Coordination

AEG Vision; Simpsonville (SC); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG Vision in Simpsonville, SC is seeking a Patient Care Coordinator to lead front desk operations, optimize patient flow, and coordinate care across the dental/optometry team. You will greet patients, answer calls and emails, schedule appointments, verify insurance, enter data in EMR, and monitor daily schedules to reduce no-shows while delivering a welcoming, patient-centered experience.

This role supports growth and collaboration within a caring, professional office.

Qualifications

• High school diploma or equivalent.
• Basic computer literacy and EMR familiarity.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication.
• Ability to work across teams in a fast-paced environment.
• Commitment to patient confidentiality.

Responsibilities

• Greet patients, customers, and vendors; primary contact for patient interactions.
• Answer calls, respond to inquiries, and manage emails professionally.
• Schedule patient appointments and optimize provider schedules.
• Verify insurance eligibility and enter data into EMR.
• Monitor patient flow and reduce no-shows through reminders.
• Coordinate with clinical and optical teams to ensure seamless visits.
• Assist in maintaining an organized front office and handle billing supports.

Skills

Front desk operations

Patient-centered service

Communication skills

Organizational skills

Team collaboration

Education

High school diploma or equivalent

Tools

EMR (Electronic Medical Records)

Job description

AEG Vision in Simpsonville, SC is seeking a Patient Care Coordinator to lead front desk operations, optimize patient flow, and coordinate care across the dental/optometry team. You will greet patients, answer calls and emails, schedule appointments, verify insurance, enter data in EMR, and monitor daily schedules to reduce no-shows while delivering a welcoming, patient-centered experience.

This role supports growth and collaboration within a caring, professional office.