Entry-Level Patient Care Coordinator

Providence Health & Services; Canby (OR); On-site; USD 28,000 - 42,000; Full time

Job summary

Providence Health & Services Oregon is hiring an Associate Patient Care Coordinator to be the first point of contact for patients and visitors, providing outstanding service by phone or in person and bridging communication between patients and providers.

This entry-level role supports front and back office duties, including scheduling, registration, insurance verification and updating demographics, to keep clinics flowing smoothly.

Qualifications

• 6 months of Customer service related experience.
• 6 months of Office experience, preferably in a medical office.
• 6 months of Electronic Medical Record.

Responsibilities

• Serve as the first point of contact, providing exceptional customer service to patients and visitors in person and by phone.
• Act as a liaison between patients, providers, and care teams to ensure a smooth patient experience.
• Perform front and back-office duties, including scheduling, registration, insurance verification, updating demographic information and patient support.
• Maintain clinic efficiency through accurate documentation and adherence to workflows within the electronic medical record (EPIC).
• Demonstrate growth and proficiency in supporting Providence's mission of compassionate, high-quality care.

Skills

Customer service

Tools

Electronic Medical Record

Job description

Providence Health & Services Oregon is hiring an Associate Patient Care Coordinator to be the first point of contact for patients and visitors, providing outstanding service by phone or in person and bridging communication between patients and providers.

This entry-level role supports front and back office duties, including scheduling, registration, insurance verification and updating demographics, to keep clinics flowing smoothly.