Optometry Front Desk and Patient Care Champion

Total Vision LLC; Encinitas (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Total Vision LLC in Encinitas, CA, seeks a detail‑oriented front desk/administrative coordinator to greet patients, check in, verify insurance, and coordinate scheduling for the practice. The role involves using EHR systems, managing recalls, and maintaining a smooth front desk workflow.

You will work with the optometry team to handle calls, chart preparation, and billing tasks while delivering friendly, patient‑centered service.

Qualifications

• Strong communication skills, both written and verbal.
• Ability to multi-task and manage priorities in a fast-paced environment.
• Experience or familiarity with ophthalmic/medical settings is a plus.

Responsibilities

• Greet patients and complete check-in and scheduling per doctor preferences.
• Verify insurance eligibility and assist with insurance claims as needed.
• Enter data into the EHR and manage recall/appointment confirmations.
• Prepare charts for upcoming patients and assist with front-desk organization.
• Assist with processing contact lens sales and general administrative duties.

Skills

Communication

Multi-tasking

Patient rapport

Prioritization

EHR systems

Education

High school diploma or GED

Tools

EHR software

Job description

Total Vision LLC in Encinitas, CA, seeks a detail‑oriented front desk/administrative coordinator to greet patients, check in, verify insurance, and coordinate scheduling for the practice. The role involves using EHR systems, managing recalls, and maintaining a smooth front desk workflow.

You will work with the optometry team to handle calls, chart preparation, and billing tasks while delivering friendly, patient‑centered service.