Ophthalmology Front Desk & Scheduling Coordinator

NVISION Eye Centers; Westlake Village (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

NVISION Eye Centers in California is seeking a motivated Patient Care Coordinator to be the first point of contact for patients in a high-volume ophthalmology office. You will manage phones, screen calls, confirm and reschedule appointments, and guide patients through the check-in process.

Responsibilities include organizing patient files, obtaining patient information and authorizations, coordinating insurance cards, and ensuring accurate charting and timely appointments.

Qualifications

• 2+ years Ophthalmology experience or healthcare experience preferred.
• High School Diploma or equivalent required.
• Desire to provide an exceptional patient experience.

Responsibilities

• Manages phones, screens calls to determine information that is needed, confirms and reschedules appointments.
• Coordinates patient files and ensures proper documentation in each file.
• Greets patients upon arrival and guides them through the initial steps of the consultation process.
• Obtains authorizations for medical patients as needed.
• Scans and enters insurance cards and verifies accuracy of information.
• Audits invoices against purchase orders, researches discrepancies, and approves for payment.

Skills

Ophthalmology experience

Healthcare experience

Education

High School Diploma

Job description

NVISION Eye Centers in California is seeking a motivated Patient Care Coordinator to be the first point of contact for patients in a high-volume ophthalmology office. You will manage phones, screen calls, confirm and reschedule appointments, and guide patients through the check-in process.

Responsibilities include organizing patient files, obtaining patient information and authorizations, coordinating insurance cards, and ensuring accurate charting and timely appointments.