Patient Care Coordinator: Clinic Ops & Patient Experience

Star-Physical-Therapy; Mount Juliet (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus Rewards Program

Medical, Dental, Vision and Basic Life

Flexible Spending Accounts

Health Savings Accounts

Paid Time Off

401(k) matching

Supplemental Disability Insurance

Wellness Program

Job summary

STAR Physical Therapy is seeking a Patient Care Coordinator to serve as the first face and voice of the clinic, coordinating patient flow and administrative tasks. You will provide friendly customer service, assist with patient care, and support communication with physicians, offices, and insurers.

The role requires a High School Diploma or equivalent and 1+ years of medical office receptionist experience. Proficiency in Microsoft Office and familiarity with EMR software, including Raintree, are

Qualifications

• Education -- High School Diploma or equivalent.
• Experience -- 1+ years medical office receptionist experience required.
• Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus.
• Understanding of Medical Insurance Verification & Authorization

Responsibilities

• Facilitates delivery of health care through customer service, administrative tasks, and assisting with patient care.
• Acts as the voice and face of STAR, ensuring a pleasant, efficient daily clinic flow.
• Maintains courteous communication with staff, physicians, patients, and insurance companies.
• Maintains orderly treatment, reception, and storage areas to support clinic operations.

Skills

Customer service

Communication

Office software

Medical terminology

Education

High School Diploma

Tools

Microsoft Office

Raintree EMR

Job description

STAR Physical Therapy is seeking a Patient Care Coordinator to serve as the first face and voice of the clinic, coordinating patient flow and administrative tasks. You will provide friendly customer service, assist with patient care, and support communication with physicians, offices, and insurers.

The role requires a High School Diploma or equivalent and 1+ years of medical office receptionist experience. Proficiency in Microsoft Office and familiarity with EMR software, including Raintree, are