Patient Care Coordinator: Front Desk & Patient Support

US Physical Therapy; Franklin (TN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Bonus Rewards Program

Health Savings Accounts

401(k) matching

Paid Time Off

Flexible Spending Accounts

Job summary

STAR Physical Therapy in Franklin, TN seeks a Patient Care Coordinator to be the voice and face of our clinic, delivering friendly, efficient service and coordinating daily administrative tasks.

You will serve as the first point of contact for patients, communicate with physicians and insurance, support treatment areas, and help maintain orderly reception and treatment spaces while upholding our patient‑centered culture.

Qualifications

• High School Diploma or equivalent.
• 1+ years medical office receptionist experience.
• Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus.
• Understanding of Medical Insurance Verification & Authorization

Responsibilities

• Act as the voice and face of STAR for patients and customers.
• Provide excellent customer service and maintain orderly treatment and reception areas.
• Communicate with physician offices, patients, and insurance companies.
• Assist with patient care and administrative tasks.

Skills

Customer service

Communication

Administrative tasks

Office coordination

Education

High School Diploma

Tools

Microsoft Office

Electronic Medical Record (EMR) software

Raintree

Job description

STAR Physical Therapy in Franklin, TN seeks a Patient Care Coordinator to be the voice and face of our clinic, delivering friendly, efficient service and coordinating daily administrative tasks.

You will serve as the first point of contact for patients, communicate with physicians and insurance, support treatment areas, and help maintain orderly reception and treatment spaces while upholding our patient‑centered culture.