Patient Care Coordinator | Flexible Schedule & Benefits

STAR Physical Therapy; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus Rewards Program

Medical, Dental, Vision Insurance

Flexible Spending Accounts

Health Savings Accounts

Paid Time Off

401(k) matching

Employee Assistance Program

Gym Membership Discounts

Voluntary Benefits

Job summary

STAR Physical Therapy seeks a Patient Care Coordinator to ensure smooth clinic operations and exceptional patient experiences. You will handle front-desk tasks, coordinate schedules, verify insurance, and support clinicians with basic patient care in a fast-paced setting.

Qualified candidates have a High School Diploma, 1+ year medical reception experience, and strong communication skills. Proficiency in MS Office and EMR familiarity are expected; Raintree knowledge is a plus.

Qualifications

• High School Diploma or equivalent.
• 1+ years medical office receptionist experience.
• Proficient with Microsoft Office and familiarity with EMR software; Raintree knowledge a plus.
• Understanding of Medical Insurance Verification & Authorization.
• Excellent communication skills, both verbal and written.

Responsibilities

• Facilitates delivery of health care through customer service and administrative tasks.
• Serves as the first point of contact – the voice and face of STAR!
• Maintains pleasant workflow and effective communication with staff, physicians, patients and insurers.
• Keeps treatment, reception and storage areas organized.

Skills

Customer service

Verbal & written communication

Organization

MS Office

EMR familiarity

Insurance verification

Education

High School Diploma

Tools

Raintree

Job description

STAR Physical Therapy seeks a Patient Care Coordinator to ensure smooth clinic operations and exceptional patient experiences. You will handle front-desk tasks, coordinate schedules, verify insurance, and support clinicians with basic patient care in a fast-paced setting.

Qualified candidates have a High School Diploma, 1+ year medical reception experience, and strong communication skills. Proficiency in MS Office and EMR familiarity are expected; Raintree knowledge is a plus.