Patient Care Coordinator — Flexible Schedule & Benefits

US Physical Therapy; Murfreesboro (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus Rewards Program

Medical, Dental, Vision and Basic Life

Flexible Spending Accounts

Health Savings Accounts

Paid Time Off

401(k) matching

Short-Term Disability

Job summary

STAR Physical Therapy is seeking a Patient Care Coordinator to be the voice and face of our clinics, delivering excellent patient service, handling front-desk tasks, and supporting the care team.

The role emphasizes friendly, professional communication with patients, physicians, and insurers, with responsibilities for administrative workflows and maintaining orderly reception and treatment areas across the clinic network.

Qualifications

• High School Diploma or equivalent.
• 1+ years medical office receptionist experience.
• Proficient with Microsoft Office and familiarity with Electronic Medical Record software; Raintree knowledge a plus.
• Understanding of Medical Insurance Verification & Authorization.

Responsibilities

• Facilitates delivery of health care through customer service, administrative tasks, and assisting with patient care; acts as the voice and face of STAR.
• Maintain a pleasant, consistent flow in daily clinic operations with excellent customer service and effective communication with staff, physician offices, patients and insurance companies.
• Maintain orderly treatment, reception, and storage areas in the clinic.
• Coordinate with teams to ensure smooth front-desk and patient flow.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or equivalent

Tools

MS Office

EMR software

Raintree

Job description

STAR Physical Therapy is seeking a Patient Care Coordinator to be the voice and face of our clinics, delivering excellent patient service, handling front-desk tasks, and supporting the care team.

The role emphasizes friendly, professional communication with patients, physicians, and insurers, with responsibilities for administrative workflows and maintaining orderly reception and treatment areas across the clinic network.