Patient Care Coordinator & Clinic Experience Lead

US Physical Therapy

Mount Juliet (TN)

On-site

USD 38,000 - 48,000

Full time

2 days ago

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Benefits offered by this job

Bonus Rewards Program

Medical, Dental, Vision and Basic Life

Flexible Spending Accounts

Health Savings Accounts

Generous Paid Time Off

6 paid holidays

401(k) matching

Supplemental Life, Short- & Long-Term

Health & Wellness Program

Employee Assistance Program

Voluntary Benefits (Critical Illness,

Job summary

STAR Physical Therapy in Mount Juliet, TN is seeking a Patient Care Coordinator to be the voice and face of the clinic, delivering friendly customer service, handling reception, scheduling, and basic patient care support. You will communicate with patients, physicians, and insurance companies, maintain orderly reception and treatment areas, and ensure smooth operations.

Candidates need a High School diploma and at least one year in a medical office setting; MS Office and EMR familiarity

Qualifications

Education — High School Diploma or equivalent.
Experience — 1+ years medical office receptionist experience required.
Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus.
Understanding of Medical Insurance Verification & Authorization

Responsibilities

The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care.
As the first point of contact for patients & customers, the Patient Care Coordinator is the voice & face of STAR.
Maintain pleasant and consistent flow in daily clinic operations by providing excellent customer service, effective communication with staff, physicians, patients, and insurance companies.