Patient Care Coordinator | Clinic Experience Lead

Hear Wright, Inc; Fairfax (VA); In loco; USD 25.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

PTO & Paid Holidays

Work-Life balance is VERY important to

Medical, dental, vision, and HSA

401K+ Match

Maternity Leave

Short Term and Long-Term Disability

Free Life Insurance

Pet Insurance

Steeply discounted Hearing Aids and…

Daycare Flex Savings Plan

Growth and development opportunities

Descrizione del lavoro

HearingLife is seeking a Patient Care Coordinator to be the face of our nationwide hearing care clinics. You will deliver friendly customer service and coordinate patient interactions to help more people hear better.

Responsibilities include welcoming patients, handling 50-75 calls daily, scheduling appointments, collecting insurance information, processing payments, and maintaining HIPAA standards while supporting revenue goals.

Competenze

• High school diploma or GED required; college degree preferred.
• Minimum 1-2 years in a customer service, administrative, or healthcare-related role.
• Strong interpersonal and communication skills.

Mansioni

• Welcome patients and maintain a high level of customer service.
• Inbound and outbound calls (50-75 per day).
• Schedule and confirm all patient appointments.
• Collect and verify medical insurance information for patients.
• Processing payments and handling office supplies.
• Maintain HIPAA standards and overall clinic operations.

Conoscenze

Interpersonal communication

Customer service

Multitasking

Time management

Tech-savvy (EMR, scheduling)

Formazione

High school diploma or GED

College degree preferred

Strumenti

Scheduling software

EMR systems

Descrizione del lavoro

HearingLife is seeking a Patient Care Coordinator to be the face of our nationwide hearing care clinics. You will deliver friendly customer service and coordinate patient interactions to help more people hear better.

Responsibilities include welcoming patients, handling 50-75 calls daily, scheduling appointments, collecting insurance information, processing payments, and maintaining HIPAA standards while supporting revenue goals.