Patient Care Coordinator: Caring Support & Scheduling

UnitedHealth Group; Chandler (AZ); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental & Vision

401k Plan

Education Reimbursement

Employee Discounts

Assistance Program

Referral Bonus

Voluntary Benefits

Job summary

UnitedHealth Group in Chandler, AZ is seeking a detail‑oriented customer service professional to join our team. The role supports patient care by handling standard requests, collaborating with colleagues, and organizing work to meet deadlines in a fast-paced environment.

Requirements include a high school diploma and 6+ months of customer service experience, with basic MS Office and Excel skills. Healthcare/EMR familiarity is preferred. Competitive benefits and schedule support are provided.

Qualifications

• High school diploma required.
• 6+ months of customer service experience.
• Beginner level of experience with MS Office and Excel.

Responsibilities

• Applies knowledge/skills to activities that vary day to day.
• Demonstrates a moderate level of knowledge and skills in own function.
• Requires little assistance with standard and non-standard requests.
• Solves routine problems on own.
• Works with supervisor to solve more complex problems.
• Prioritizes and organizes own work to meet deadlines.
• Works with others as part of a team and assists co-workers when requested.

Skills

Customer service

MS Office

Excel

Education

High School Diploma

Tools

EMR

Job description

UnitedHealth Group in Chandler, AZ is seeking a detail‑oriented customer service professional to join our team. The role supports patient care by handling standard requests, collaborating with colleagues, and organizing work to meet deadlines in a fast-paced environment.

Requirements include a high school diploma and 6+ months of customer service experience, with basic MS Office and Excel skills. Healthcare/EMR familiarity is preferred. Competitive benefits and schedule support are provided.