Patient Care Coordinator: Scheduling & Insurance

Taleo; Town of Carmel (NY); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Voluntary Benefits

Job summary

UnitedHealth Group in Carmel, NY is seeking an Associate Patient Care Coordinator to join our care delivery team. The role focuses on patient data collection, appointment scheduling, insurance verification, and coordinating referrals while delivering excellent customer service.

The position requires a high school diploma, 1+ year of computer and customer service or healthcare experience, and flexibility to travel to other offices if needed.

Qualifications

• High School Diploma/GED required.
• 1+ years of computer proficiency across multiple apps (Outlook, Excel, Word).
• 1+ years of customer service or healthcare experience.
• Ability to travel to other offices if needed.

Responsibilities

• Greet patients, families and guests with a friendly demeanor.
• Verify patient information and insurance details.
• Perform insurance verification on the date of service.
• Schedule appointments and procedures in an organized manner.
• Answer calls promptly and courteously.
• Maintain compliance with HIPAA/OSHA policies.
• Support care team to meet financial, clinical and service goals.
• Coordinate referrals and follow-up appointments.

Skills

Computer proficiency

Customer service

Medical terminology

EPIC familiarity

Education

High School Diploma/GED

Tools

EPIC

Job description

UnitedHealth Group in Carmel, NY is seeking an Associate Patient Care Coordinator to join our care delivery team. The role focuses on patient data collection, appointment scheduling, insurance verification, and coordinating referrals while delivering excellent customer service.

The position requires a high school diploma, 1+ year of computer and customer service or healthcare experience, and flexibility to travel to other offices if needed.