Front Office Patient Care Coordinator — Caring & Scheduling

Taleo; Pharr (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental Insurance

Vision Insurance

401(k) Savings Plan

Job summary

UnitedHealth Group is hiring an Associate Patient Care Coordinator to support front-desk operations at our Pharr, TX location. The role includes patient registration, appointment scheduling, cashiering, and handling calls as part of a busy office team.

Hours are Monday–Friday, 8:00 AM–5:00 PM. The position requires strong customer service, basic Microsoft Office skills, and the ability to manage schedules and medical records efficiently.

Qualifications

• High School Diploma / GED
• 1+ years of customer service experience
• Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint

Responsibilities

• Greets patients as they arrive and manages 20-minute wait time
• Assists patient with intake processes including copying required documents
• Collects co-payments, co-insurance and deductibles and issues receipts
• Manages cashier box and daily deposits according to company policies
• Processes walk-in patients and visitors
• Answers phones and schedules appointments
• Manages medical records (maintains, files/scans, prepares for schedule)
• Ensures all correspondence is scanned and/or filed in timely manner
• Processes requests for medical records release and maintains logs
• Performs all other related duties as assigned

Skills

Customer service experience

Education

High School Diploma / GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

UnitedHealth Group is hiring an Associate Patient Care Coordinator to support front-desk operations at our Pharr, TX location. The role includes patient registration, appointment scheduling, cashiering, and handling calls as part of a busy office team.

Hours are Monday–Friday, 8:00 AM–5:00 PM. The position requires strong customer service, basic Microsoft Office skills, and the ability to manage schedules and medical records efficiently.