Patient Care & Front Office Coordinator

Optum; Seal Beach (CA); Vor Ort; USD 25.000 - 44.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Health Plan Options

Dental & Vision

401(k) Plan

Education Reimbursement

Zusammenfassung

Optum is hiring a Patient Care Coordinator in Seal Beach, CA. The role supports front office activities, including appointment scheduling, registration, and cashiering, reporting to the Center Administrator. Hours are Mon-Fri, 8:00 AM - 5:00 PM.

Responsibilities include patient check-in/out, insurance verification, co-pays, medical records handling, and phone support. Local benefits and opportunities for growth are offered.

Qualifikationen

• 1+ years of experience in customer service
• High School Diploma/GED
• Basic level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint

Aufgaben

• Greets patients as they arrive and manage appropriate standard wait times
• Complete check-in and check-out tasks to include patient demographic verification, insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents
• Collects co-payments, co-insurance, and deductibles and issues receipts
• Manages cashier box and daily deposits according to company policies
• Answers phones and schedules appointments
• Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
• Manages medical records (maintains, files/scans, prepares for schedule)
• Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc
• Establish and maintain effective working relationships with patients, employees, and the public
• Performs all other related duties as assigned

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Jobbeschreibung

Optum is hiring a Patient Care Coordinator in Seal Beach, CA. The role supports front office activities, including appointment scheduling, registration, and cashiering, reporting to the Center Administrator. Hours are Mon-Fri, 8:00 AM - 5:00 PM.

Responsibilities include patient check-in/out, insurance verification, co-pays, medical records handling, and phone support. Local benefits and opportunities for growth are offered.