Patient Care Concierge & Scheduling Specialist

Optum; Lone Tree (IA); Sur place; USD 25 000 - 44 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical Plan

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Résumé du poste

Optum is hiring a Patient Care Coordinator to greet and register patients, verify insurance, schedule appointments, and process payments. The role includes managing medical records and coordinating with healthcare providers within the Family Medicine department.

Travel may be required to other clinics based on business needs, with a standard Monday–Friday schedule. Required: High School Diploma or GED, 1+ year healthcare experience, proficient Microsoft Office, and valid driver's license.

Qualifications

• High School Diploma or GED required.
• 1+ years of healthcare experience.
• Intermediate proficiency in Microsoft Office.
• Access to reliable transportation and valid US driver’s license.
• Preferred: 1+ years of experience with electronic health records.
• Preferred: 1+ years of scheduling experience.
• Preferred: 1+ years of handling and triaging telephone calls.
• Knowledge of medical terminology.
• Ability to handle cash and count money with high volumes.

Responsabilités

• Greets patients as they arrive and manages wait time.
• Complete check-in and check-out tasks including insurance verification and pre-authorizations.
• Collects co-pays, co-insurance, and deductibles and issues receipts.
• Manages cashier box and daily deposits.
• Processes walk-in patients and visitors.
• Answers phones and schedules appointments.
• Manages medical records (files/scans, release requests).
• Establishes and maintains effective working relationships with patients and staff.
• Performs other related duties as assigned.

Connaissances

Communication skills

Teamwork

Time management

Organizational skills

Ability to work under pressure

Judgment and accountability

Formation

High School Diploma/GED

Outils

Microsoft Office

Electronic Health Records (EHR)

Description du poste

Optum is hiring a Patient Care Coordinator to greet and register patients, verify insurance, schedule appointments, and process payments. The role includes managing medical records and coordinating with healthcare providers within the Family Medicine department.

Travel may be required to other clinics based on business needs, with a standard Monday–Friday schedule. Required: High School Diploma or GED, 1+ year healthcare experience, proficient Microsoft Office, and valid driver's license.