Patient Care & Scheduling Coordinator

Optum; Littleton (KY); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

Optum in the United States is seeking a Patient Care Coordinator to greet, register, and guide patients through check-in and scheduling, ensuring smooth clinical flow. This role covers insurance verification, co-pay processing, and handling walk-ins with a patient-first approach.

Based in Littleton, CO, the position offers regular 8-hour shifts, opportunities to travel for training, and comprehensive benefits.

Qualifications

• High School Diploma/GED is required.
• 1+ year of customer service experience.
• Proficiency with Microsoft Office applications.

Responsibilities

• Greets patients as they arrive and manages wait time.
• Complete check-in/out tasks including insurance verification and pre-authorizations.
• Collect co-payments, co-insurance and deductibles and issue receipts.
• Process walk-in patients and schedule appointments.
• Answer calls, redirect as needed and take messages.
• Maintain medical records and related logs.
• Establish and maintain effective relationships with patients and staff.

Skills

Customer service

Phone skills

MS Office

Insurance verification

Education

High School Diploma/GED

Tools

Electronic Health Records (EHR)

Scheduling software

Job description

Optum in the United States is seeking a Patient Care Coordinator to greet, register, and guide patients through check-in and scheduling, ensuring smooth clinical flow. This role covers insurance verification, co-pay processing, and handling walk-ins with a patient-first approach.

Based in Littleton, CO, the position offers regular 8-hour shifts, opportunities to travel for training, and comprehensive benefits.