Patient Care Concierge & Scheduler

Sonrava Health; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare Benefits

PTO

401(k)

Employee Assistance Program

Job summary

Sonrava Health in Phoenix, AZ seeks a Patient Care Coordinator to welcome patients, coordinate services, and foster lasting relationships. The PCC will present treatment options, discuss costs, and assist with insurance and payment plans within a patient-centric dental practice.

The role emphasizes strong communication,excellent customer service, and sales skills to contribute to a smooth office experience and positive patient outcomes.

Qualifications

• Excellent communication skills to interact with patients, office staff, and third party stakeholders.
• At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting.
• Experience with dental practice management software such as Denticon/Dentrix preferred.
• Attention to detail in maintaining patient records and managing financial transactions.
• Minimum of high school diploma or equivalent required.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
• Contact patients to follow up on visits and to build lasting patient relationsships
• Ensure compliance with health, privacy, and safety regulations
• Travel as needed for training and to perform job functions

Skills

Communication

Customer service

Sales

Attention to detail

Education

High school diploma or equivalent

Tools

Denticon

Dentrix

Job description

Sonrava Health in Phoenix, AZ seeks a Patient Care Coordinator to welcome patients, coordinate services, and foster lasting relationships. The PCC will present treatment options, discuss costs, and assist with insurance and payment plans within a patient-centric dental practice.

The role emphasizes strong communication,excellent customer service, and sales skills to contribute to a smooth office experience and positive patient outcomes.