Dental Patient Care Coordinator: Welcoming & Scheduling

Sonrava Health; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental, Vision)

Paid time Off

401(k)

Employee Assistance Program

Job summary

Sonrava Health is seeking a Patient Care Coordinator in Houston, Texas to join our team. The PCC will be the key liaison for patients, ensuring a seamless and welcoming experience. Responsibilities include greeting patients, scheduling appointments, and providing consultations about treatment options.

The ideal candidate possesses a minimum of a high school diploma, at least 2 years of customer service experience, particularly in a healthcare or dental setting. Benefits include healthcare benefits, paid time off, and a 401(k) plan.

Qualifications

• Minimum of high school diploma or equivalent required.
• At least 2 years of customer service experience, preferably in healthcare or dental.
• Experience with dental practice management software preferred.

Responsibilities

• Greet and welcome patients in a timely and engaging manner.
• Schedule future appointments in coordination with patients and dental staff.
• Provide patient consultations and communicate about treatments and costs.
• Follow up with patients to build lasting relationships.
• Ensure compliance with health, privacy, and safety regulations.

Skills

Exceptional communication skills

Customer service

Sales skills

Attention to detail

Education

High school diploma or equivalent

Tools

Dental practice management software (Denticon/Dentrix)

Job description

Sonrava Health is seeking a Patient Care Coordinator in Houston, Texas to join our team. The PCC will be the key liaison for patients, ensuring a seamless and welcoming experience. Responsibilities include greeting patients, scheduling appointments, and providing consultations about treatment options.

The ideal candidate possesses a minimum of a high school diploma, at least 2 years of customer service experience, particularly in a healthcare or dental setting. Benefits include healthcare benefits, paid time off, and a 401(k) plan.