Patient Care Coordinator — Create Warm, Seamless Dental Visits

Sonrava Health; Santa Rosa (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Healthcare Benefits

Paid time Off

401(k)

Employee Assistance Program

Job summary

Sonrava Health in Santa Rosa, CA is seeking a Patient Care Coordinator to join our dental team. This role greets patients warmly, guides them through our office, coordinates treatment services, and builds lasting patient relationships.

The PCC should possess excellent communication, a genuine passion for customer service, and a talent for sales. Travel for training may be required, and the position includes healthcare benefits and retirement plans.

Qualifications

• Minimum of high school diploma or equivalent.
• At least 2 years in customer service, sales, receptionist, or equivalent (preferably in healthcare/dental).
• Experience with dental practice management software such as Denticon or Dentrix preferred.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner.
• Maintain a productive daily schedule and coordinate future appointments with patients and staff.
• Provide patient consultations and explain treatments, costs, insurance coverage, and payment options.

Skills

Communication

Customer service

Sales

Education

High school diploma or equivalent

Tools

Denticon

Dentrix

Job description

Sonrava Health in Santa Rosa, CA is seeking a Patient Care Coordinator to join our dental team. This role greets patients warmly, guides them through our office, coordinates treatment services, and builds lasting patient relationships.

The PCC should possess excellent communication, a genuine passion for customer service, and a talent for sales. Travel for training may be required, and the position includes healthcare benefits and retirement plans.