Dental Patient Care & Treatment Concierge

Sonrava Health; Houston (TX); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Sonrava Health in Houston, TX is seeking a Patient Care Coordinator to be the friendly first point of contact for patients. You will greet patients, explain treatment options, coordinate appointments, and help patients navigate insurance and payments.

The ideal candidate has excellent communication, loves delivering great customer service, and can work with dental staff to build lasting patient relationships. Healthcare experience is preferred.

Qualifications

• Minimum of high school diploma or equivalent required.
• At least 2 years in a customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting.
• Experience with dental practice management software such as Denticon/Dentrix preferred.
• Excellent communication skills to interact with patients, office staff, and third party stakeholders.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
• Contact patients to follow up on visits and to build lasting patient relationsships
• Ensure compliance with health, privacy, and safety regulations
• Travel as needed for training and to perform job functions

Skills

Communication

Sales

Customer service

Attention to detail

Education

High School Diploma or equivalent

Tools

Denticon

Dentrix

Job description

Sonrava Health in Houston, TX is seeking a Patient Care Coordinator to be the friendly first point of contact for patients. You will greet patients, explain treatment options, coordinate appointments, and help patients navigate insurance and payments.

The ideal candidate has excellent communication, loves delivering great customer service, and can work with dental staff to build lasting patient relationships. Healthcare experience is preferred.