Patient Care Concierge & Front Desk Specialist

Weil Foot & Ankle Institute; Missoula (MT); Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

Balance Health seeks a helpful Patient Services Representative to support patient care and front desk operations. You will handle intake and follow-up calls, coordinate referrals, process refills, and schedule visits while ensuring timely access to services and adherence to privacy rules.

The role requires strong communication, organization, and multitasking abilities, with experience in a medical office preferred. Full-time position in Missoula, MT.

Formación

• Knowledge of clinical staffing, office organization and standard software tools.
• Excellent communication skills by phone, in person and in writing.
• Ability to multitask and maintain records with confidentiality.

Responsabilidades

• Complete initial intake and follow-up calls with patients via inbound/outbound channels.
• Process prescription refill requests per established procedures.
• Refer and route patient concerns to licensed clinicians as appropriate.
• Schedule and manage appointments using the scheduling system.
• Respond to patient inquiries with timely, accurate information.

Educación

High school diploma or equivalent

Associate degree preferred

Descripción del empleo

Balance Health seeks a helpful Patient Services Representative to support patient care and front desk operations. You will handle intake and follow-up calls, coordinate referrals, process refills, and schedule visits while ensuring timely access to services and adherence to privacy rules.

The role requires strong communication, organization, and multitasking abilities, with experience in a medical office preferred. Full-time position in Missoula, MT.