Patient Care Concierge & Front Desk Specialist

Fast Pace Health; Arlington (TN); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Holiday pay

PTO

Medical insurance

Dental insurance

Vision insurance

Work-Life balance

Descripción de la vacante

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support under the direct supervision of a Nurse Practitioner or Physician Assistant. You will handle patient registration and insurance practices, ensure accurate demographics and payments, and maintain a compassionate, welcoming atmosphere for patients and staff.

In this role, you will use MS Outlook and Word daily, stay knowledgeable about insurance plans, and contribute to a high level of patient satisfaction

Formación

• Level 1: High School Diploma or its equivalent with a current CPR license and at least 1 year of customer experience.
• Level 2/3: High School Diploma or its equivalent with a current CPR license and 3 years’ experience in billing and coding and intermediate computer skills, including typing 70-100 wpm, MS Office (Word/Excel).

Responsabilidades

• Greet, register, and discharge patients with high-level customer service.
• Input patient demographics and financial information at registration.
• Verify and update patient insurance information at registration.
• Collect co-pays, deductibles, or Self-Pay amounts at registration.
• Coordinate medical records and assist cross-functionally as needed.
• Maintain office cleanliness and organization in reception area.

Conocimientos

Customer service

Medical office experience

MS Outlook

MS Word

Typing 70-100 wpm

Educación

High School Diploma or equivalent

CPR license

Herramientas

MS Outlook

MS Word

Descripción del empleo

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support under the direct supervision of a Nurse Practitioner or Physician Assistant. You will handle patient registration and insurance practices, ensure accurate demographics and payments, and maintain a compassionate, welcoming atmosphere for patients and staff.

In this role, you will use MS Outlook and Word daily, stay knowledgeable about insurance plans, and contribute to a high level of patient satisfaction