Patient Care Concierge & Front Desk Specialist

Icarespecialists; Frederick (MD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive compensation package

Excellent comprehensive benefits

401(K)

Significant eye care discounts

Continuing education allowances

Career growth and development

PTO and holidays off

Job summary

Vision Innovation Partners in Frederick, MD is seeking a personable Patient Care Associate to join our team. You will manage Front Desk duties, greet patients, check-in/out, schedule appointments and handle essential administrative tasks.

Responsibilities include greeting patients professionally, coordinating provider schedules, updating records, and supporting billing and claim submissions while maintaining a welcoming atmosphere.

Qualifications

• High School diploma or GED required.
• Detail-oriented with the ability to multitask.
• Exceptional customer service skills, strong communication.

Responsibilities

• Greet patients professionally in person and on the phone.
• Check-in and check-out patients; schedule appointments.
• Update patient records and support billing/claims processes.
• Maintain front desk and office inventory; ensure a welcoming environment.

Skills

Detail-oriented

Exceptional customer service

Multitasking

Excellent communication

MS Office

Education

High School diploma or GED

Tools

Electronic medical records software

MS Office

Job description

Vision Innovation Partners in Frederick, MD is seeking a personable Patient Care Associate to join our team. You will manage Front Desk duties, greet patients, check-in/out, schedule appointments and handle essential administrative tasks.

Responsibilities include greeting patients professionally, coordinating provider schedules, updating records, and supporting billing and claim submissions while maintaining a welcoming atmosphere.