Front Desk & Patient Care Specialist

Icarespecialists; Towson (MD); On-site; USD 25,000 - 28,000; Full time

Job summary

Vision Innovation Partners in Towson, MD is seeking a personable Patient Care Associate to join our front desk team. You will greet patients, check-in and check-out, schedule appointments, and handle a variety of administrative tasks to ensure a smooth patient flow. The ideal candidate has strong communication, customer service, and multitasking skills.

Experience with MS Office and EMR software is a plus. We offer competitive pay ($18–$20/hour) and a comprehensive benefits package, with

Qualifications

• High school diploma or GED required.
• Detail-oriented with multitasking ability.
• Strong communication and customer service skills.
• Bilingual English/Spanish a plus.

Responsibilities

• Greet patients at front desk and on the phone.
• Answer questions or refer to appropriate staff.
• Schedule appointments to optimize provider time.
• Notify providers of patient arrivals.
• Explain treatment information and retrieve/update records.
• Verify finances and collect charges; file third-party claims.
• Maintain office inventory and equipment.
• Provide excellent customer service.

Skills

Customer service

Communication skills

Multitasking

Bilingual English/Spanish

Education

High School diploma or GED

Tools

MS Office

EMR software

Job description

Vision Innovation Partners in Towson, MD is seeking a personable Patient Care Associate to join our front desk team. You will greet patients, check-in and check-out, schedule appointments, and handle a variety of administrative tasks to ensure a smooth patient flow. The ideal candidate has strong communication, customer service, and multitasking skills.

Experience with MS Office and EMR software is a plus. We offer competitive pay ($18–$20/hour) and a comprehensive benefits package, with