Patient Care Concierge & Front Desk

Get Virtual Assistant Jobs; Fairview (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Holiday pay

Paid time off (PTO)

Medical insurance

Dental insurance

Vision insurance

Work-life balance

Job summary

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support and exemplary patient service. You will greet patients, register and discharge them, collect demographics and insurance information, and maintain accurate records.

The role requires strong front-office skills and a commitment to friendly, efficient care. As part of a collaborative team, you will assist with back-office duties, coordinate medical records, and uphold compliance and a positive clinic

Qualifications

• High School Diploma or equivalent required; CPR license preferred.
• 1 year customer service experience in medical/urgent care settings preferred.
• Ability to learn and use front-office processes and insurance concepts.

Responsibilities

• Greet, register, discharge patients with a friendly, professional manner.
• Collect and input demographics and financial information accurately.
• Verify and update patient insurance information at registration.
• Coordinate medical records and support back-office duties as needed.
• Maintain cleanliness and assist with patient flow and reception area.

Skills

Customer service

Front desk operations

Insurance knowledge

Patient registration

Phone etiquette

Education

High School Diploma

Tools

MS Outlook

MS Word

MS Excel

Job description

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support and exemplary patient service. You will greet patients, register and discharge them, collect demographics and insurance information, and maintain accurate records.

The role requires strong front-office skills and a commitment to friendly, efficient care. As part of a collaborative team, you will assist with back-office duties, coordinate medical records, and uphold compliance and a positive clinic