Patient Care Concierge: Front Desk & Scheduling Pro

Fast Pace Health; Tupelo (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Holiday pay

PTO

Medical insurance

Dental insurance

Vision insurance

Work-Life balance

Job summary

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support, register patients, verify insurance, and maintain a welcoming front-desk environment. You will assist with back-office tasks as needed and ensure accurate data entry to support patient care.

The role emphasizes customer service, teamwork, and compliance training, with opportunities to grow clinical competencies within a supportive, community-focused clinic in Tupelo, MS.

Qualifications

• High School Diploma or equivalent.
• Experience in medical office settings preferred.
• Knowledge of medical insurance basics and eligibility.

Responsibilities

• Greet, register, and discharge patients with a patient-centered approach.
• Cross-train for back-office duties as needed.
• Accurately collect and input patient demographics and financial information at registration.
• Verify and update patient insurance information at registration.
• Maintain knowledge of insurance plans, co-pays, and deductibles.
• Answer phones politely and support positive patient experiences.

Skills

Customer Service

Registration & scheduling

Insurance knowledge

Education

High School Diploma

Tools

MS Outlook

MS Word

Job description

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support, register patients, verify insurance, and maintain a welcoming front-desk environment. You will assist with back-office tasks as needed and ensure accurate data entry to support patient care.

The role emphasizes customer service, teamwork, and compliance training, with opportunities to grow clinical competencies within a supportive, community-focused clinic in Tupelo, MS.