Patient Care & Front Desk Specialist

Fast Pace Health; Ashland City (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Holiday pay

PTO

Medical insurance

Dental insurance

Vision insurance

Work‑Life balance

Job summary

Fast Pace Health seeks a Patient Care Specialist to deliver friendly front‑office support, including patient registration and insurance verification. You will maintain a welcoming environment and ensure a smooth patient flow under supervision. The role emphasizes strong customer service and accurate data entry.

Responsibilities include communicating with patients and staff, handling payments, and supporting back‑office tasks while upholding company standards and compliance.

Qualifications

• High School Diploma or equivalent with CPR license.
• 1 year of medical office experience preferred.
• Experience with billing and coding preferred.

Responsibilities

• Greet, register, and discharge patients with exceptional service.
• Input patient demographics and financial information at registration.
• Verify and update patient insurance information during check‑in.
• Explain co-pays, deductibles and coverage; stay informed on plans.
• Assist with back‑office duties and cross‑train as needed.
• Maintain clinic cleanliness and support staff training.

Skills

Customer Service

Communication

Front Desk

Data Entry

Phone Etiquette

Education

High School Diploma

CPR Certification

Tools

MS Outlook

MS Word

MS Excel

Job description

Fast Pace Health seeks a Patient Care Specialist to deliver friendly front‑office support, including patient registration and insurance verification. You will maintain a welcoming environment and ensure a smooth patient flow under supervision. The role emphasizes strong customer service and accurate data entry.

Responsibilities include communicating with patients and staff, handling payments, and supporting back‑office tasks while upholding company standards and compliance.