Patient Care Specialist - Front Desk & Care Support

Fast Pace Health; Somerset (KY); Hybride; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Holiday pay

PTO

Medical insurance

Dental insurance

Vision insurance

Work-Life balance

Résumé du poste

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support and outstanding customer service in a fast-paced clinic environment. You will handle patient registration, insurance processing, and front-office duties under supervision, ensuring a welcoming and efficient experience for every patient.

The role emphasizes accuracy, communication with patients and clinical staff, and adherence to compliance standards.

Qualifications

• High School Diploma or equivalent is required, with CPR license.
• Experience in a medical office or urgent care setting is preferred.
• Knowledge of medical insurance processes, co-pays, deductibles, and coverage is beneficial.

Responsabilités

• Greet, register, and discharge patients with exceptional customer service.
• Input patient demographics and insurance information accurately at registration.
• Verify and update patient insurance details and explain coverage to patients.

Connaissances

Customer service

Phone etiquette

Data entry

Insurance knowledge

MS Outlook

MS Word

Formation

High School Diploma or equivalent

CPR license

Outils

Microsoft Office

Description du poste

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support and outstanding customer service in a fast-paced clinic environment. You will handle patient registration, insurance processing, and front-office duties under supervision, ensuring a welcoming and efficient experience for every patient.

The role emphasizes accuracy, communication with patients and clinical staff, and adherence to compliance standards.