Patient Care Coordinator - Front Desk & Insurance

Fast Pace Health; Maryville (TN); Sur place; USD 32 000 - 44 000; Plein temps

Avantages offerts par ce poste

Holiday pay

PTO

Medical coverage

Dental coverage

Vision coverage

Work-Life balance

Résumé du poste

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support, greet and register patients, and manage insurance information with a patient-centered approach. You will assist with front-office duties and cross-train for back-office tasks while maintaining a welcoming clinic environment.

The role requires strong communication skills, proficiency with MS Office, and the ability to handle high patient volume while upholding compliance and confidentiality standards.

Qualifications

• High School Diploma or equivalent with CPR license* and at least 1 year of customer experience
• Level 2/3 requires 3 years’ experience in billing and coding and intermediate computer skills

Responsabilités

• Greet, register, and discharge patients with a high level of customer service
• Collect and input patient demographics and financial information at registration
• Verify and update patient insurance information at registration
• Maintain knowledge of medical insurance plans including co-pays, deductibles, and coverage limits
• Cross-train on back-office duties as needed
• Coordinate medical records requests and ensure timely processing
• Support new employee training and onboarding processes
• Keep reception area clean and organized
• Adhere to company standards and confidentiality policies

Connaissances

Customer Service

Front Desk

Communication

Registration

Typing 70-100 wpm

Formation

High School Diploma or equivalent with CPR certification

Level 2/3 Billing experience

Outils

Microsoft Office (Word, Excel, Outlook)

Description du poste

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support, greet and register patients, and manage insurance information with a patient-centered approach. You will assist with front-office duties and cross-train for back-office tasks while maintaining a welcoming clinic environment.

The role requires strong communication skills, proficiency with MS Office, and the ability to handle high patient volume while upholding compliance and confidentiality standards.