Patient Care Concierge

Fast Pace Health; Frankfort (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Holiday pay

PTO

Medical insurance

Dental insurance

Vision insurance

Work-Life balance

Job summary

Fast Pace Health is seeking a Patient Care Specialist to provide front-desk and administrative support in a fast-paced medical office. You will greet and register patients, collect demographics and insurance information, and help manage patient flow with a focus on outstanding customer service.

The role requires a High School Diploma or equivalent and a current CPR license, with preference for 1 year of medical office experience and proficiency in MS Office (Outlook/Word).

Qualifications

• High school diploma or equivalent required.
• Current CPR license/certification required.
• 1 year of medical office experience preferred.
• Proficient with MS Office including Outlook and Word; strong PC skills.

Responsibilities

• Greet, register, and discharge patients with high customer service standards.
• Input patient demographics and insurance information accurately at registration.
• Verify and update patient insurance information and understand co-pays and deductibles.
• Maintain patient flow by communicating with patients and clinical staff about arrivals/delays.
• Coordinate medical records and assist with back-office tasks when needed.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or equivalent

CPR certification

Tools

MS Outlook

MS Word

Microsoft Office

Job description

Fast Pace Health is seeking a Patient Care Specialist to provide front-desk and administrative support in a fast-paced medical office. You will greet and register patients, collect demographics and insurance information, and help manage patient flow with a focus on outstanding customer service.

The role requires a High School Diploma or equivalent and a current CPR license, with preference for 1 year of medical office experience and proficiency in MS Office (Outlook/Word).