Patient Care & Front Desk Specialist

Fast Pace Health; Foley (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support and exceptional customer service in a busy clinic. You will greet and register patients, collect demographics and insurance information, and assist with back-office tasks as needed to ensure smooth patient flow.

Responsibilities include verifying insurance details, handling co-pays and deductibles, and maintaining accurate records.

Qualifications

• High school diploma or equivalent required; CPR license preferred.
• 1 year of customer experience, preferably in urgent care setting.
• Experience with medical billing/coding and insurance knowledge is a plus.

Responsibilities

• Greet, register, and discharge patients with excellent customer service.
• Input patient demographics and insurance information accurately at registration.
• Verify and update insurance information and explain co-pays, deductibles, and coverage.
• Coordinate with providers, front desk and back-office staff to maintain patient flow.
• Maintain cleanliness and organization of the reception area and office space.
• Support training of new employees and ensure compliance with company policies.

Skills

Customer service

Basic PC skills

MS Outlook

MS Word

Typing 70–100 wpm

Education

High School Diploma or equivalent

CPR certification

Tools

MS Outlook

MS Word

Job description

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support and exceptional customer service in a busy clinic. You will greet and register patients, collect demographics and insurance information, and assist with back-office tasks as needed to ensure smooth patient flow.

Responsibilities include verifying insurance details, handling co-pays and deductibles, and maintaining accurate records.