Compassionate Medical Front Desk & Patient Care

Trinity Health Corp.; United States; On-site; USD 30,000 - 42,000; Full time

Job summary

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to be the first point of contact for patients and visitors. You will help create a positive experience while supporting efficient office operations and high-quality patient care.

In this role, you will welcome patients, verify insurance, schedule appointments, handle phone inquiries, collect payments, and support MyChart and patient communications.

Qualifications

• High School Diploma or GED required.
• 1–2 years of experience in a medical or physician office or customer service environment preferred.
• Course work in insurance/billing, medical practice education or seminars are preferred, but not required.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to be the first point of contact for patients and visitors. You will help create a positive experience while supporting efficient office operations and high-quality patient care.

In this role, you will welcome patients, verify insurance, schedule appointments, handle phone inquiries, collect payments, and support MyChart and patient communications.