Patient Care Concierge: Front Desk & Scheduling

Nhcoregon; Oregon City (OR); On-site; USD 27,000 - 36,000; Full time

Job summary

Neighborhood Health Center is a Portland-based nonprofit providing primary care, internal medicine, and dental services to underserved patients. The Medical Receptionist supports front-desk operations in a patient-centered medical home, handling check-ins, scheduling, and payments with a focus on compassionate service.

Ideal candidates will have a high school diploma and healthcare-friendly experience, with Spanish as a strong plus.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of fast-paced customer service experience, preferably in healthcare.
• Spanish language skills preferred.

Responsibilities

• Greet patients and visitors in person or virtually with a friendly, professional demeanor.
• Schedule and confirm in-person and virtual appointments; collect and update demographic/financial information in the EHR.
• Process co-payments, deposit reconciliations, and assist with bank runs.
• Support staff by routing messages and assisting with chart updates and training as needed.

Skills

Customer service

EPIC

Spanish

Data entry

Microsoft Excel

Education

High School Diploma or Equivalent

Tools

EPIC

Electronic Health Record

Job description

Neighborhood Health Center is a Portland-based nonprofit providing primary care, internal medicine, and dental services to underserved patients. The Medical Receptionist supports front-desk operations in a patient-centered medical home, handling check-ins, scheduling, and payments with a focus on compassionate service.

Ideal candidates will have a high school diploma and healthcare-friendly experience, with Spanish as a strong plus.