Patient Concierge & Front Desk Specialist (Care Team)

Chota Community Health Services; Madisonville (TN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401K with Match

Health Insurance

Vision Insurance

Job summary

Chota Community Health Services is seeking a Patient Service Representative to manage front desk operations, including checking patients in and out, updating insurance and demographic information, and collecting payments. This role collaborates with the care team to support Patient Centered Medical Home goals.

The ideal candidate will have a high school diploma or equivalent and at least one year of office administration experience, with strong communication skills to greet patients, answer

Qualifications

• High school diploma or equivalent.
• Minimum one year of office administration experience preferred.

Responsibilities

• Check-in and check-out patients.
• Verify insurance prior to appointments and collect payments.
• Greet patients and visitors, answer phones, and schedule appointments.
• Balance daily collections and reconcile encounters.
• Maintain reception area and coordinate with care teams.

Skills

Communication

Scheduling

Data entry

PHI handling

Phone etiquette

Teamwork

Education

High school diploma or equivalent

Office administration experience

Tools

Electronic health records (EHR)

Job description

Chota Community Health Services is seeking a Patient Service Representative to manage front desk operations, including checking patients in and out, updating insurance and demographic information, and collecting payments. This role collaborates with the care team to support Patient Centered Medical Home goals.

The ideal candidate will have a high school diploma or equivalent and at least one year of office administration experience, with strong communication skills to greet patients, answer