Patient Experience Concierge — Medical Front Desk

Women's Healthcare Associates, LLC; Portland (OR); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work-Life Balance

Paid Time off

Paid Holidays

Employer Paid Parental Leave

Flexibility with Security*

Descripción de la vacante

Women's Healthcare Associates, LLC in Portland, Oregon is seeking a Medical Receptionist to join Northwest Perinatal Center East and West. The role involves greeting patients, managing calls, and supporting the front desk with a warm, organized presence.

You will handle check-ins, schedule coordination, data entry, and insurance information updates while maintaining a welcoming reception area for patients and staff.

Formación

• High school diploma or GED required.
• Ability to multi-task and prioritize efficiently.
• Excellent verbal and written communication skills.
• Customer service experience required, medical office experience preferred.
• Knowledge of keyboarding, data entry and basic computer skills, including Microsoft Office products.
• Fosters effective working relationships with all health care team members, patients and others.

Responsabilidades

• Greet patients and visitors in person or on the telephone, answers or refers questions to the appropriate recipient.
• Check-in patients, answer incoming telephone calls; manage other front desk operations when appropriate.
• Records and collects co-pays, deposits, and account payment and prints receipts.
• Notifies clinical or other appropriate WHA staff of patient's arrival.
• Obtains records, performs data entry, verifies and updates personal, health, billing and insurance information.
• Scans and updates insurance information into patient's account.
• Examine patient's electronic medical record and demographics for required information for the next day appointments. Notes missing information, co-pays, or balances due on patient accounts according to WHA guidelines. Collect the necessary information when patient arrives for their appointment.
• Ensure reception area and waiting room are clean and neat.

Conocimientos

Multi-tasking

Excellent communication

Customer service

Microsoft Office

Data entry

Educación

High school diploma or GED

Descripción del empleo

Women's Healthcare Associates, LLC in Portland, Oregon is seeking a Medical Receptionist to join Northwest Perinatal Center East and West. The role involves greeting patients, managing calls, and supporting the front desk with a warm, organized presence.

You will handle check-ins, schedule coordination, data entry, and insurance information updates while maintaining a welcoming reception area for patients and staff.